Frank Castle

Agile Delivery Lead
Mexico City, MX frank.castle@example.com (55) 5550-0182 frankcastle.example.com

I've spent 10 years helping software teams ship on a schedule they can actually keep. I've coached 7 teams end to end and cut average cycle time by 45% at my current company. My favorite artifact is a board where every card moved this week. This CV is one of those boards.

Shipped4
Role2013–2016

QA Analyst → Scrum Master

Norte Digital · Mexico City

  • Moved a 9-person team from ad-hoc releases to 2-week sprints; missed-deadline rate fell from 60% to 12%
  • Built the company's first regression suite, 340 automated checks
✓ Done · promoted twice
Role2016–2020

Scrum Master, Payments

Cobalto Pagos · Mexico City

  • Coached 3 payment teams (22 engineers) through PCI recertification with zero release freezes
  • Cut sprint carryover from 35% to 8% by capping WIP at 4 items per pair
  • Ran 180+ retrospectives; kept a public log of every action item closed
✓ Done · 4 years, 96 sprints
Education2009–2013

B.Eng. Industrial Engineering

Universidad del Valle Central

Thesis on queueing theory in assembly lines. Turns out software queues behave the same way.

✓ Done
Cert

Certifications

  • Advanced Scrum Master (2018)
  • SAFe Release Train Engineer (2021)
  • Kanban Systems Design (2022)
✓ Done · all current
In Progress3
Current role2020–present

Agile Delivery Lead

Tepache Labs · Mexico City

  • Run a 120-person release train across 11 teams; quarterly planning now takes 2 days instead of 5
  • Cut median cycle time 45% (11.2 days to 6.1) by killing 3 handoff queues
  • Coach 4 team leads directly; 2 promoted to delivery manager in the last 18 months
Skills

Working toolkit

  • Flow metrics: cycle time, WIP aging, throughput forecasting (Monte Carlo)
  • Facilitation: big-room planning, retros, incident reviews
  • Tools: Jira, Linear, Miro, SQL for my own metrics queries
Community

Agile CDMX meetup co-organizer

Monthly session, 60 to 90 attendees. I book speakers and keep the talks to 20 minutes, hard stop.

Backlog3
GoalNext role

Head of Delivery

Own delivery for a 150 to 300 person engineering org. I want budget authority over tooling, and I want to be measured on cycle time and forecast accuracy.

Goal2027

Publish the flow-metrics playbook

Internal doc is at 40 pages and 3 companies have asked for it. Needs an editor and a real title.

Goal

Speak at 2 conferences per year

Gave 3 meetup talks in 2025. Next step: a full conference slot on forecasting without story points.