O GoalGrid · Q3 review
Cycle FY26 · updated Jul 2026

Rachel Green

Chief Operating Officer · Austin, TX

I run operations for a 210-person software company and I plan work in quarterly objectives. Over the last 3 years I cut order-to-cash time from 41 to 18 days and kept quarterly OKR completion above 0.75. I read confidence scores every Monday, so a red key result rarely stays red for two weeks.

rachel.green@example.com
(555) 204-8817
rachel-green.example.com
Austin, Texas

Objectives · operating history

score = key result completion, 0.0–1.0
O1
COO · Larkfield Systems 2021–present · Austin · B2B workflow software, 210 staff
0.82
avg score
KR1Cut order-to-cash cycle from 41 to 18 days across 4 product lines
On track100%
KR2Raise gross margin from 61% to 68% by renegotiating 12 vendor contracts
On track92%
KR3Roll company-wide OKR cadence to all 9 departments, keep adoption over 90%
At risk64%
O2
VP Operations · Northpath Analytics 2017–2021 · Denver · data tooling startup, grew 40 to 130 staff
0.79
avg score
KR1Stood up support org, brought first-response time from 9h to 45min
On track95%
KR2Ran 3 office relocations under budget, held facility cost per seat at $410/mo
On track88%
KR3Target Series B ops readiness audit with zero critical findings
Behind55%
O3
Director of Program Management · Vellum Retail Group 2013–2017 · Dallas · omnichannel retail, 900 staff
0.71
avg score
KR1Managed a 22-person PMO covering $18M of annual project spend
On track84%
KR2Shipped inventory replatform on time, cut stockouts by 31%
At risk70%

Operating competencies

self-scored, calibrated with peers
OKR and goal system design0.95
Financial and margin planning0.88
Process and workflow redesign0.90
Vendor and contract negotiation0.82
Data warehousing and BI setup0.66

Scoring legend

how to read this page
On track · 0.80–1.00, confidence high
At risk · 0.60–0.79, needs attention
Behind · below 0.60, escalate
GoalGrid Jira Looker NetSuite Asana dbt

Quarterly milestones · FY26

planned vs delivered
QuarterObjectiveConfidenceScore
Q1 Close 2 acquisitions of ops tooling
integrated 34 new staff in 6 weeks		 On track 0.90
Q2 Ship self-serve billing portal
deflected 1,200 support tickets/quarter		 On track 0.85
Q3 Reach 92% OKR adoption org-wide
7 of 9 departments live, 2 in rollout		 At risk 0.64
Q4 Open second office, 60 seats
lease signed, buildout in progress		 At risk 0.40

Foundations

education and certification
Degree
MBA, Operations Management Rio Grande State University · 2013
Degree
BS, Industrial Engineering Lakemont College · 2009
Certification
Certified OKR Coach Goal Systems Institute · 2020
Certification
Lean Six Sigma Black Belt 2016 · project savings $2.4M
Rachel Green · Chief Operating Officer FY26 board packet · v3.2 · references on request