Passbook page 01 of 02
Currency: years of experience (YRS)
Teller's note on account opening
I run retail banking for a 46-branch network in southeastern Norway, with 610 employees and NOK 31bn in household deposits under my directorate. I have led three branch-network restructurings since 2013 and kept customer attrition under 4% through each one. Colleagues say I read balance sheets on the train for fun, which is only true on weekdays.
Deposits · Professional Experience
| Date |
Transaction detail |
Deposit |
Balance |
Teller |
2019–
PRES. |
Director of Retail Banking · Fjordkanten Sparebank, Oslo
Deposit type: senior leadership, full network responsibility
- Direct a 46-branch network with 610 staff; grew household deposits from NOK 24bn to NOK 31bn in 6 years.
- Merged 11 underused branches into 5 advisory hubs; annual operating cost down NOK 38m, customer attrition held at 3.7%.
- Moved 71% of routine transactions to self-service by 2025 while keeping branch satisfaction score at 4.4 of 5.
|
+7.0 |
22.0 |
BS |
2013–
2019 |
Regional Branch Manager, Østlandet · Breidablikk Bank
Deposit type: multi-branch management, 14 branches
- Ran 14 branches with 180 staff; lifted regional net promoter score from 22 to 41 in 3 years.
- Introduced a shared appointment-booking desk; walk-in wait times fell from 19 to 6 minutes on average.
- Region ranked first of 5 for mortgage volume in 2016, 2017, and 2018 (NOK 4.2bn new lending in 2018).
|
+6.0 |
15.0 |
R.Ø. |
2008–
2013 |
Branch Manager, Grünerløkka · Breidablikk Bank, Oslo
Deposit type: single-branch profit and loss
- Ran a 22-person branch; deposits grew 9% per year against a district average of 4%.
- Cut cash-handling discrepancies to zero across 4 consecutive audit cycles.
|
+5.0 |
9.0 |
A.B. |
2004–
2008 |
Customer Adviser, later Teller Supervisor · Nordre Kysten Bank, Drammen
Deposit type: opening deposit, front-line service
- Handled roughly 60 customer meetings per week; promoted to supervisor of 8 tellers after 2 years.
- Top adviser in Drammen district for savings-account openings in 2006 (412 accounts).
|
+4.0 |
4.0 |
K.N. |
Passbook page 02 of 02
Supplementary registers
Closing balance as at 18 JUL 2026
22.0 YRS ·· CR
VALID WITHOUT SIGNATURE