Profile
General manager with 15 years in luxury hotels across three countries.
Currently run a 148-key lakeside property with 210 staff and CHF 46M annual revenue.
GOP margin improved 5.2 points in three years while guest satisfaction (Forbes audit) moved from 4-star to 5-star standing.
Experience
General Manager2021 · PRESENT
Grand Hôtel du Léman · Genève, Switzerland
- Full P&L for 148 rooms, 3 restaurants, and a 900 m² spa; CHF 46M revenue, 210 staff
- Led the CHF 12M west-wing renovation on schedule; RevPAR up 19% post-opening
- Earned the property's first Michelin star (Le Cygne, 2024) with a chef hired in 2022
- Staff turnover down from 34% to 19% after pay-band reform and split-shift reduction
Hotel Manager (No. 2)2017 · 2021
The Pemberton · London, UK
- Ran rooms, F&B, and engineering for a 220-key Mayfair property; deputized 90 days/year
- Repositioned afternoon tea; covers up 61%, now 11% of total F&B revenue
Director of Rooms → EAM2011 · 2017
Hôtel Vendôme Rivage · Paris, France
- Progressed through front office, housekeeping, and guest relations across 6 years
Formation
École hôtelière de Lausanne, B.Sc.2011
Cornell GM Program (certificate)2019
Details
LanguagesFR · EN · DE (B2)
BoardsGenève Tourisme (member)
Forbes Travel Guide5-star, 2024 & 2025