Selina Kyle

Guest Register · Est. 1989

Boutique hotel owner, Bruges · a career entered stay by stay

selina.kyle@example.com· +32 555 04 18 27· hotel-kyle.example.com

Remarks of the guest

I own and run Hotel De Blauwe Reiger, 14 rooms on a canal in Bruges, held at 78% average occupancy over the last 5 years. Before buying the building in 2013 I spent 19 years working front desks, floors and kitchens in other people's hotels. I still carry a master key on Sundays, mostly out of habit.

Arrived	Room	Remarks
Mar. 2013 still in residence	Hotel De Blauwe Reiger Owner & Innkeeper · Bruges	Bought a derelict 17th-century canal house at auction, opened 14 rooms after an 11-month renovation on a EUR 1.4M budget. Grew annual revenue from EUR 310K in year one to EUR 1.1M, with 62% of bookings now direct rather than via agencies. Hold a 9.4 guest rating across 2,300 reviews; 41% of guests in 2025 were returning visitors.
Jun. 2007	Auberge Sint-Anna General Manager · Ghent	Ran a 28-room auberge with a staff of 19; lifted occupancy from 61% to 83% in 3 seasons. Introduced a winter tasting-menu package that filled 400 room-nights per low season.
Sep. 2001	Grand Hotel Leopoldine Front Office Manager · Brussels	Led a 12-person reception team across 3 shifts for a 140-room house. Cut average check-in time from 9 minutes to under 4 by rewriting the arrival procedure. Handled 30 to 40 group arrivals per month during EU summit weeks without a single walked guest in 2004.
Apr. 1996	Pension Van Craeynest Head Receptionist · Ostend	Kept the desk, the ledger and the switchboard for a 22-room seaside pension, 6 days a week in season. Rebuilt the reservations book after a flood in 1998, recovering 94% of forward bookings from carbon copies.
Jul. 1994	Brasserie 't Anker Service & Rooms · Bruges	First post: waited tables and turned over the 5 guest rooms above the brasserie, roughly 60 covers a night in August.

House ledger · particularsfolio 111

Arrived	Schooling
1991–1994	Hotelschool Ter Duinen Diploma, Hotel Management · Koksijde
2011	Syntra West Certificate, Heritage Building Care

Keys held
Languages: Dutch and French (native), English (fluent), German (working, enough for breakfast complaints). Revenue and channel management: Opera PMS, Mews, rate calendars kept 12 months ahead. Heritage renovation oversight, licensing, and fire-safety compliance for listed buildings. Pastry section trained; the breakfast cramique is mine.

No vacancies · references on request